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Video: Understand Your Customers' Minds
Author: H
Description: An interview with Gerald Zaltman, Professor Emeritus, Harvard Business School. Learn how to create more effective marketing campaigns based on your customers' unconscious thoughts and feelings.
Duration: 8 seconds
Date: MiƩ 12-31-1969 18:00
Rated: 4
Played: 1 times
Tags: marketing manager zaltman metaphor metaphoria coca-cola coke michelin budweiser noah's ark personal connections harvard business publishing hbp
Total comments: 11
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11 comments from YouTube
> pongman said on 11-15-2009 at 01:15:
Lol, is this the best Coca Cola commercial disguised as a Harvard infomercial?

> stoltobot said on 10-06-2009 at 11:12:
on the Michelin ad - duh! thats what consumers are supposed to see/think/feel, its not a fucking metaphor

> directorwvp2 said on 08-13-2009 at 13:17:
You put too much weight on business's ability to coerce people's behavior against their will. People are given free will .. and the freedom to excercise good judgement and vote with their wallets .. bacause they seek to satisfy their own deepest needs, wants or desires.

> icandevelopment said on 07-31-2009 at 18:46:
Sow some people seeds and watch them grow at Ican Development - Ican Grow People what a great way to manage people SEE OUR VIDEO

> ClassAlex said on 04-13-2009 at 10:27:
Absolutely disgusting. Zaltman is another ideologue in the tradition of Edward Bernays, nephew & abuser of Freuds theories on the unconscious. Advertising is tantamount to emotional blackmail. The adverts aim to 1) exploit the hyper controlled state of childhood by appealing to their sense of fantasy, followed by 2) the hijacking of parent-child bond (the child appeals to buy) in order to return a PROFIT. All we are to these people are potential coin-shitting machines! Reification at large!

> manavprakash37 said on 03-28-2009 at 13:13:
brilliant

> korndog86 said on 03-08-2009 at 04:34:
i see it

> shivsakti666 said on 02-27-2009 at 14:09:
Harward BS!!

> jamaicantriniyute said on 01-10-2009 at 03:14:
There are so many variables that shape our preferences, from childhood through to an adult, this is a very revealing method that seems to cut through those variables to reveal the core thoughts and feelings.ToniHD

> sstuetz said on 07-18-2008 at 10:01:
Great video. Thank you very much!

> JHoffmannOZA said on 07-17-2008 at 20:06:
In this interview, Dr. Zaltman provides a good primer on deep metaphors, the powerful unconscious viewing lenses that shape what people think, hear, say, and do. His latest book, "Marketing Metaphoria," offers much greater detail on these concepts.

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